The Art Of Empathy: Morrow Funeral Home's Attentive Listening And Support - agents
Webempathy, the ability to understand and share another person’s feelings, finds its roots in attentive listening.
Webwhen someone has experienced a significant loss, listening and acknowledging their pain is critical.
If by phone, go somewhere without any distractions and find small ways to indicate that you are listening.
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Focus your body forward facing to the speaker.
Give those in grief your undivided attention.
When we truly listen, we step into the speaker’s.
Nonverbal language such as eye contact is important.
Failing to do so is the equivalent of invalidating their.
Pay attention and focus on the speaker.
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